Business Process Outsourcing (BPO) and Call Center

Tek-Data makes Business Process Outsourcing to India totally hassle-free by providing the highest level of innovative and cost-effective BPO/technical solutions to customers in telecom, services industry, healthcare, financial, legal and fashion industry. Headquartered in New Jersey, Tek-Data has development capabilities in the U.S. as well as offshore call centers

Consulting Services

Tek-Data offers a comprehensive portfolio of services - from application development and integration to mentoring - all designed to help you build, deploy, and manage a competitive application.

 

Application Development/Management

Our application development expertise comprises multiple platforms and extends into the banking, insurance, government, transportation, and telecom sectors. Our knowledge of tools like WebLogic, WebSphere, and iPlanet enables us to deliver the full benefits of JAVA technologies as well as Microsoft technologies such as COM, MTS, and VisualBasic .Net.

 

eBusiness

We use cutting edge technology to provide eBusiness services in:
• Building Consumer and B2B Portals
• Designing and developing digital marketplaces and exchanges
• e-CRM solutions
• ASP Development
• Personalized Commerce applications
• Web enabling brick-and-mortar businesses

 

Data Management    

We offer complete data management services, including database design, DBMS selection and implementation, database administration, data migration, data analysis, and data security implementation. Our consultants have assisted Fortune 1000 clients in these areas over Oracle, DB2, UDB, Sybase, Informix, and IMS platforms.

 

Customer Relationship Management

Tek-Data offers consulting and system integration expertise to help assess, design, develop and implement an integrated system that can enhance your customer relationships and improve your company's profitability. Our CRM expertise includes sales force automation, marketing automation and customer service including contact center operations for both traditional and Internet channels.

 

Supply Chain Management

Tek-Data has end-to-end SCM capabilities starting from strategy to implementation. Our consultants have clear understanding of strategic issues, strong business process redesign skills, industry experience and the much needed integration capabilities to help you meet your supply chain objectives

 

Web/Wireless Technologies

Tek-Data possesses technical expertise in wide range of web/wireless technologies such as WAP, WML, XML, WmlScript, KVM, J2ME, WTAI, WTLS, SMS. Our strength in conventional web technologies such as HTML, ASP, COM, JSP, EJB, Java, Servlets, and Coldfusion is key for delivering a complete end-to-end wireless solution.

 

IT Infrastructure

Tek-Data’s IT Infrastructure Services include:
• Infrastructure Design and Engineering
• Infrastructure Management and Maintenance
• Installation and Configuration
• Business Continuity and Recovery
• Security

 

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