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Thinking of outsourcing your
Customer Service or Technical
Support?
Need
human eye validation of
user-generated content?
Or
Business Process Outsourcing?
You
have come to the right place … |
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With
over Ten years of experience and
many reputed clients,
Tek-Data
is a company that specializes in
offering no-hassle, very cost
effective and high quality Customer
Services solution. We have years of
experience and tremendous success in
outsourcing Customer Service and
Technical Support operations
to India in our facilities and
call-centers that are certified to
highest quality standards. We
believe that Customer Service is the
first line of Business Intelligence-
whether it is alerting you of the
problems happening, optimizing your
campaigns and services based on
customer feedback or just helping
your customers make the most of your
service. |
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We
also operate a low cost division to
meet the needs of the online
community, dating and social
networking industry. This division
provides human eye validation of
user posted content like videos,
images and real-time approval of
profile pictures, blog posts etc.
Communities need to be patrolled
especially for legal reasons
(copyright violations etc.),
objectionable content like porn
videos and pictures and any
constraints imposed by your
relationship with partners. We can
provide validation services for a
very low price (inclusive of free
supervisory/QA staff and reporting). |
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Customer Service Channels we offer: |
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E-Mail |
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Toll-free IVR (programmable for
performing automated tasks) |
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Live agents skilled
in English, Spanish, French, German,
and Portuguese etc. |
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Validation- Human eyes approval of
user generated content like videos,
pictures etc. & user profiles |
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Live
Chat |
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Patrolling sites for objectionable
and copyright content according to
your guidelines |
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Why
outsource to Tek-Data for your
Customer Service needs? |
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Global
presence- in USA as well as in
India. |
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We
provide high quality cost effective
service that costs 40-60% less than
others. We provide everything at a
flat rate so you save on tax,
insurance and office expenses. |
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No
project is too small. We specialize
in helping small to medium size
companies. |
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Multilingual customer service agents
that can provide services 24 x 7 x
365. |
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Our
services always include Free
supervisory staff, QA staff,
customized reports and more! |
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We are
serving many reputed clients in the
Sales, Subscription & Order
processing Services, Blogging,
Mobile, Banking, Fashion,
Health-care and the Social
Networking industry. |
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We
maintain strict data and call center
security and ensure compliance of
legal requirements. |
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To know
more about why outsourcing to India
is for you,
click
here to download whitepaper |
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Call us on 732-218-7904 or
Contact Us today for more information
and a very special offer! |
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INDUSTRY
SOLUTIONS |
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Subscription Management |
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Social Networks |
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Telecom |
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Financial |
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Wireless |
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Legal |
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Fashion |
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Online Community |
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Inbound/Outbound Sales |
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