Address  
302 Amboy Avenue
Woodbridge, NJ 07095
 
Email  
info@tek-data.com  

Thinking of outsourcing your Customer Service or Technical Support?

Need human eye validation of user-generated content?

Or Business Process Outsourcing? 

You have come to the right place …

With over Ten years of experience and many reputed clients, Tek-Data is a company that specializes in offering no-hassle, very cost effective and high quality Customer Services solution.  We have years of experience and tremendous success in outsourcing Customer Service and Technical Support operations to India in our facilities and call-centers that are certified to highest quality standards.  We believe that Customer Service is the first line of Business Intelligence- whether it is alerting you of the problems happening, optimizing your campaigns and services based on customer feedback or just helping your customers make the most of your service.

We also operate a low cost division to meet the needs of the online community, dating and social networking industry.  This division provides human eye validation of user posted content like videos, images and real-time approval of profile pictures, blog posts etc.  Communities need to be patrolled especially for legal reasons (copyright violations etc.), objectionable content like porn videos and pictures and any constraints imposed by your relationship with partners.  We can provide validation services for a very low price (inclusive of free supervisory/QA staff and reporting).

Customer Service Channels we offer:

E-Mail
Toll-free IVR (programmable for performing automated tasks)
Live agents skilled in English, Spanish, French, German, and Portuguese etc.
Validation- Human eyes approval of user generated content like videos, pictures etc. & user profiles
Live Chat
Patrolling sites for objectionable and copyright content according to your guidelines

Why outsource to Tek-Data for your Customer Service needs?

Global presence- in USA as well as in India.
We provide high quality cost effective service that costs 40-60% less than others.  We provide everything at a flat rate so you save on tax, insurance and office expenses.
No project is too small.  We specialize in helping small to medium size companies.
Multilingual customer service agents that can provide services 24 x 7 x 365.
Our services always include Free supervisory staff, QA staff, customized reports and more!
We are serving many reputed clients in the Sales, Subscription & Order processing Services, Blogging, Mobile, Banking, Fashion, Health-care and the Social Networking industry.
We maintain strict data and call center security and ensure compliance of legal requirements.
 

To know more about why outsourcing to India is for you, click here to download whitepaper

 

Call us on 732-218-7904 or Contact Us today for more information and a very special offer!

 
INDUSTRY SOLUTIONS

Subscription Management

Social Networks

Telecom

Financial

Wireless

Legal

Fashion

Online Community

Inbound/Outbound Sales

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